Refund Policy

**Return Policy**

Ensuring your satisfaction is our top priority at Wizsupps. We offer an easy return policy to give you peace of mind if you are not completely satisfied with your purchase. Please take a moment to review our return policy guidelines:

**Refund Eligibility**
- Refunds are available for most unused and unopened products returned within 30 days of the original purchase date.
- To be eligible for a refund, the item must be in its original packaging and in the same condition as when you received it.

**NON-RETURNABLE ITEMS**
- Some products may not be eligible for return due to health and safety regulations or hygiene regulations.
- These non-returnable items usually include opened or used supplements, perishable products and personalized items.

**Refund Process**
- To request a refund, contact our customer service team within 30 days of receiving your order.
- Our customer service team will guide you through the return process and provide you with instructions for returning the item.
- Once we receive and inspect the returned item, we will begin the refund process.

**Refund Method**
- Refunds will be made to the original payment method used for the purchase.
- Depending on your financial institution, it may take several business days for the refund to appear in your account.

**Return Shipping Cost**
- Customers are responsible for return shipping costs unless the return is due to an error or defective product on our part.
- We recommend using a trackable shipping service to ensure your return reaches us safely.

**Partial Refund**
- In some cases, partial refunds may be issued for items returned in used or damaged condition or for returns that do not meet our return policy criteria.

**Damaged or Defective Item**
- If you receive a damaged or defective item, please contact us immediately to arrange a replacement or refund.
- We may require photographic evidence of damage or defects to expedite the resolution process.

**Restocking Fee**
- We reserve the right to charge a restocking fee for returns that do not meet our refund policy criteria or for excess returns.

**Manufacturer's Warranty**
- Some products may be covered by manufacturer's warranty. If you believe your item is defective, please refer to the manufacturer's warranty information for instructions on making a warranty claim.

**Get in touch**
- If you have any questions or concerns about our refund policy, please do not hesitate to contact our customer service team.
- We are here to help you and ensure that your experience with Wizsupp exceeds your expectations.

By shopping with Wizsupps, you agree to be bound by the terms set forth in this Refund Policy. Your satisfaction is our priority, and we are committed to providing you with exceptional service at every stage of your shopping journey.

[Last Updated: March 2024]

Wizsups

Phone number: +1 (831) 776-0554

Email: support@wizsupps.com

Business Address: 2800 Cemetery Street, Salinas California 93901, USA